What our customers say
At ESPC Lettings we pride ourselves on providing excellent customer service to our landlords and tenants. Take a look below to find out what some of our customers have said about us.
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What our landlords say…
"Hi Nicky, it was great to see you today. After our chat I felt a lot more relaxed about letting in general, so thanks for the positive energy!"
“I know you are looking after my property, my interests as well as the tenants’ interests and on every level as a company you deliver. As a company you have been in the business for a long time and your reputation never lets you down. Thank you.”
"As much as I'd like to have continued renting out my flat, fate decided otherwise. Thank you for your help and advice over the years. Thank you for having such a great team, both past and present and finding me excellent tenants."
“I would just like to thank you and all your colleagues at ESPC Lettings for the excellent work you do on my behalf.”
“The staff at ESPC have always acted professionally and helped whenever they have been asked and I would not hesitate to recommend the services of ESPC. I look forward to continuing to do business with you.”
“From the moment of enquiring about becoming landlords to handing over the keys, ESPC have made the journey simple, affordable and stress free! The staff were excellent at helping us with the relevant paperwork and took care of all the certifications needed. The whole process was very quick, with tenants securing the deposit within days of our property being advertised. We are very proud to have ESPC managing our home and would recommend them first and foremost.”
“What impressed me the most was the availability of advice and personnel, the 'can do' attitude, the approachable and friendliness of staff and being kept up to date. I would recommend ESPC Lettings service because of the positive experience, which then instilled confidence. We felt that the team went out their way for us and nothing was too much bother. We really appreciated this attitude and help.”
"It is thanks to ESPC, and to the courtesy and patience of all those who work there and who have assisted me over the past 10 years, that this adventure turned out to be a smooth and safe one (and that for me is a parameter of the utmost importance!)."
“From the initial consultation to the successful leasing of the property, ESPC Lettings made everything simple. Explaining the requirements needed to rent the property and helping facilitate those steps quickly and efficiently. I was impressed by their guidance and subsequent marketing of the flat especially with espc.com and its content. ESPC Lettings found tenants quickly efficiently with the minimum of fuss and I can wholeheartedly recommend them as a managing agent.”
What our tenants say...
"I would like thank you and the agent who did the tour today for your assistance and speedy responses and attention to detail. You have been superb."
“ESPC Lettings attended not only to all our questions and requests promptly and efficiently but with a detailed manner which kept us fully in the loop. Everything has been handed superbly since letting with your team and having let through different agencies in the past, it has been a welcome and truly appreciated cooperation which has been a refreshing experience that I must thank you all for. On behalf of my flatmate and I, we wanted to say thank you for a contract which is carried out properly, professionally and with a personable touch.”
“ESPC Lettings could not do any better. They have been wonderfully helpful, efficient, thorough, and very nice people to deal with. We give them 100%.”
“Just an e-mail really to say thanks and that this was the first letting in 10 years where the agency wasn't a total nightmare, and my wife and I have been treated like adults! Positive feedback is rare so I thought I would buck the trend"
“Thanks for your prompt actions and updates. It’s been a pleasure being with ESPC and we will surely recommend in case people we know are looking to rent.”
"Thank you to all the ESPC staff for being so helpful throughout our tenancy. We’ve lived in several different let’s around the city and this has been by far the nicest flat to live in. Thanks again for a wonderful two years."
"I am very happy with the flat and am very much looking forward to unpacking and settling in. I wanted to extend my deepest gratitude to the team for their warm service."
Contact us
If you would like to find out how ESPC Lettings could help you manage your rental properties, or you're a tenant looking for a new rental home in Edinburgh, don't hesitate to contact us on 0131 253 2487, landlord@espc.com or using the contact form below.
You may also be interested in...
Scottish Letting Agent Register
ESPC (UK) Ltd - LARN1904080
ESPC Lettings are accredited with Landlord Accreditation Scotland.
